When trying to schedule arrival date based on customer calendar,schedule arrival date is not considering and shipping happening on customer non-work days.
Expected Behavior
Expect scheduling to take into account customer calendar and not schedule arrival for non work day.
Steps
1. Created a calendar CUSTOMER and assigned it to a customer for shipping usage.
2. Assigned only Mondays as days on.
3. Created a sales order for that customer and scheduled one of the lines. The result for both schedule and arrival was <dd-mon-yyyy> which is a day off according to the calendar.
CAUSE
The issue is caused by the following setup
'Assign Shipping Calendars' the Calendar Usage =Shipping.
The setup causes the issue because the Schedule Arrival Date only takes into account the workday calendar when Calendar Usage = Receiving, as the trading partner (customer) is receiving the goods.
SOLUTION
1. Go into the responsibility: Order Management Super User
2. Navigate : Shipping> Setup> Calendars> Assign.
3. Assign calendar as Type: Customer and Calendar Usage : Receiving
4. Retest the issue.
5. Migrate the solution as appropriate to other environments.
Expected Behavior
Expect scheduling to take into account customer calendar and not schedule arrival for non work day.
Steps
1. Created a calendar CUSTOMER and assigned it to a customer for shipping usage.
2. Assigned only Mondays as days on.
3. Created a sales order for that customer and scheduled one of the lines. The result for both schedule and arrival was <dd-mon-yyyy> which is a day off according to the calendar.
CAUSE
The issue is caused by the following setup
'Assign Shipping Calendars' the Calendar Usage =Shipping.
The setup causes the issue because the Schedule Arrival Date only takes into account the workday calendar when Calendar Usage = Receiving, as the trading partner (customer) is receiving the goods.
SOLUTION
1. Go into the responsibility: Order Management Super User
2. Navigate : Shipping> Setup> Calendars> Assign.
3. Assign calendar as Type: Customer and Calendar Usage : Receiving
4. Retest the issue.
5. Migrate the solution as appropriate to other environments.
